Terms of Service
Terms of Service
Acceptance of Terms By using the services provided by Review Rescue LLC (“the company”), you (“the client”) acknowledge and agree to be bound by these Terms of Service (“TOS”). The TOS constitute a legally binding agreement between the company and the client.
Service Description The company provides reputation management services aimed at helping the client improve and maintain their online reputation. The services may include, but are not limited to, online review monitoring, review response management, and reputation repair strategies.
Payment The client agrees to pay the company for the services rendered as per the agreed-upon pricing and payment terms. The company accepts payment via ACH direct deposit, check, credit card, debit card, or electronic funds transfer from the client’s bank. In some situations, new accounts may be subject to a 48-hour verification period as a precautionary measure against unauthorized credit card use. The client is responsible for ensuring that their credit card information and payment details are accurate and up-to-date.
No Refunds The client understands and agrees that all payment obligations under the Agreement are non-cancelable and non-refundable. Unless specifically stated otherwise in the Agreement, the company does not issue refunds, nor partial refunds, nor does it prorate its fees for services in the event the client prematurely terminates the Agreement before its performance is complete.
Term and Termination The term of the Agreement shall commence on the date the services are initiated and shall continue until the end of the listed term. Either party may terminate the Agreement for any reason by providing written notice to the other party. In the event of termination, the client shall be responsible for any outstanding fees or expenses incurred up to the date of termination.
Confidentiality The company and the client agree to maintain the confidentiality of any proprietary or confidential information exchanged between them during the course of the Agreement. This includes, but is not limited to, trade secrets, business strategies, customer data, and other sensitive information. Both parties shall take reasonable measures to protect such information from unauthorized access or disclosure.
Intellectual Property The company retains all rights, title, and interest in any intellectual property, including but not limited to trademarks, logos, copyrights, and proprietary materials, used or provided in connection with the services. The client shall not use, reproduce, or modify any intellectual property of the company without prior written consent.
Limitation of Liability The company shall not be liable for any damages, losses, or expenses incurred by the client arising out of or in connection with the services provided, including but not limited to indirect, incidental, consequential, or punitive damages. The total liability of the company, whether in contract, tort, or otherwise, shall be limited to the amount paid by the client for the specific services giving rise to the claim.
Governing Law and Jurisdiction The Agreement shall be governed by and construed in accordance with the laws North Carolina where the company is located. Any disputes arising out of or in connection with the Agreement shall be resolved by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Entire Agreement The TOS, along with any other written agreements or contracts executed between the company and the client, constitute the entire understanding between the parties and supersede all prior or contemporaneous agreements, representations, or understandings, whether written or oral, relating to the subject matter of the Agreement.
By accepting and using the services provided by the company, the client acknowledges that they have read, understood, and agreed to the terms and conditions set forth in this Agreement.
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